Privacy Policy

Last updated: May 21, 2026

Table of Contents

1. Introduction

This Privacy Policy explains how DeleteTweets collects, uses, and protects your personal data when you use our website at DeleteTweets.net, our browser extension, and related services.

DeleteTweets is a Chrome and Edge browser extension that helps users bulk-delete tweets, retweets, replies and likes from X/Twitter. Normal deletion workflows run locally in your browser; we do not require you to hand your account to a separate web app just to clean up your history. By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information required to operate DeleteTweets, manage subscriptions, and provide support:

Account Information: Your name and email address when you register, contact support, or subscribe to a plan.
Billing Information: Payments are processed by Lemon Squeezy. We receive limited billing metadata, such as your plan, subscription status, customer identifiers, and transaction identifiers, needed for account management and support. We do not see your full card details.
Usage and Device Data: Basic analytics and technical data such as browser type, IP-derived region, pages visited on DeleteTweets.net, and feature usage patterns to improve reliability, onboarding, and product quality.
Support Communications: Information you provide when contacting us, including support emails, diagnostic details, and any attachments you choose to send.
Extension and Tweet Cleanup Data: DeleteTweets may process tweet text, metadata, filters, exception keywords, archive files, deletion results and backup records in your browser so it can identify and delete selected items. For normal cleanup workflows, tweet content is not uploaded to DeleteTweets servers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve DeleteTweets services, the website, and the browser extension
  • Process subscriptions, billing events, refunds, renewals and license access through Lemon Squeezy
  • Send service notices, security alerts, and billing notifications
  • Respond to customer support requests in a timely manner
  • Detect and prevent abuse, fraud, and unauthorized activity
  • Comply with legal obligations and enforce our Terms of Service
  • Analyze aggregate usage trends to improve tweet cleanup workflows, extension reliability and the overall user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share data only in the following limited situations:

Service Providers: With trusted vendors who help us operate DeleteTweets, such as cloud hosting, analytics, transactional email delivery, customer support tools, and payment processing (Lemon Squeezy). These providers are contractually bound to process data only as directed.
Legal Compliance: When disclosure is required by applicable law, regulation, legal process, or a valid government request.
Business Transfers: In connection with a merger, financing, acquisition, or sale of company assets, where your data may be transferred as part of the transaction.
At Your Direction: When you explicitly request or authorize us to share your information with a third party.

5. Data Security

We apply reasonable administrative, technical, and organizational safeguards to protect your personal data against unauthorized access, disclosure, or misuse.

Key protections include access controls, encrypted transport (TLS), and internal policies designed to limit data access to authorized personnel only. Normal tweet cleanup actions run locally in your browser, which reduces the need to transmit tweet content.

No online service can guarantee absolute security. You are responsible for safeguarding your account credentials and for notifying us promptly if you suspect any unauthorized access to your account.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data we hold.
Deletion: Request deletion of your personal data, subject to applicable legal or operational retention requirements.
Data Portability: Request your data in a commonly used, machine-readable format where technically feasible.
Marketing Opt-Out: Unsubscribe from promotional emails at any time via the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, contact us at help@deletetweets.net. We will respond within 30 days.

7. Children's Privacy

DeleteTweets is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate action, including deletion of that data.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised "Last updated" date.

Your continued use of DeleteTweets after any changes become effective constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

9. Contact Us

For any privacy-related questions, requests, or concerns, please reach out to us at:

Email: help@deletetweets.net

Website: DeleteTweets.net

We typically respond to privacy inquiries within 2 business days.